|Very pleased with the service received and the prices which were less for the same product ordered a year before from another website. The original delivery had some damage to the packaging of the wc resulting in some minor scratches to the pan. A replacement was dispatched and received within days. Impressive. The missing flush button came from the manufacturer which took a little longer. I would definitely recommend this company.
|Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required.
|Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks.
|My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed.
...Mr David John Fallon
|first class shop, plus web site.
|Excellent Service Many Thanks Paul
|Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply.
...Mr Giles Batchelor
|the two thermocouples arrived quickly and safely
| My order was delivered by Plumb Centre, Ipswich on date given. The fragile gaskets were undamaged but could have been better protected with a stiffening layer of cardboard. There was a bonus: 4 reels of PTFE tape which I had not ordered! Any ideas who missed out
Thanks anyway. Regards. Keith
...Keith Norman Harrison Bailey