|First Class service and very helpful all delivered on time as promised
|This is the second order I have placed with MyTub in a year and am completely satisfied with all aspects of the transactions. Confirmatory e-mails have been received promptly regarding placement of the order through to delivery. Items have been unblemished and competitively priced. Thank you - you will always be our first port of call .
...Elizabeth O Sale
|Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there.
|Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
|MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!
|I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys
|Thanks excellent service as always
|Good price, good service & quick delivery - what more do you want!
|Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.
...Mr David James Forder
|Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again.