|Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
|Exellent service, kept me informed of the transaction from start to finish.
|First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
...W. K. Scott
| Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
|Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub.
...Dave Higgins - University of Bath
|Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
...JM and AJ Gray
|great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
...MR P KELLY
|Very efficient service at a very competitive price . Parts correct and delivered on time with plenty of comunication. Many thanks My Tub.
|VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME
...Ibis Shepherds Bush