|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|Had what I needed and delivered in quick time!
|Excellent service, delivered as promised. Very happy.
|My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service.
|Great quality product and fast delivery. Thank you
|Great service. Helpful staff!
|Fast and efficient service - helpful carrier dropped off next door as instructions and good value
|Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien
|Received with thanks.