On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Many thanks delivering package on the date as stipulated.
...Dr Harry Eccles
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MyTub provided an efficient, very helpful and friendly service, highly recommended.
...kenneth cairns
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Quick service - Excellent!
...Contemplation Homes
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I would recommend My Tub as they are very competitive and I had no problems with my order.
...fiona hunter
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Im very pleased with the fire, which was bought as a new home gift for my son and his fiancee. The Mytub team kept me well informed about the delivery of the fire and it arrived exactly when they said it would. I would use Mytub again.
Thank you.
...Mrs Lisa Lewis
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
...Zoe Metcalfe
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Thank you for excellent service. The bath came very quickly and I was well informed about delivery.
...LESLEY HILARY PEACOCK
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Hi. Very pleased. Excellent service. Thank you
...C S PRATT
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Very impressed with prices,speed of delivery,and quality of parts. Will be using your services more. Thanks again.
...Stressfree-it
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£
£194.53 
