|Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good.
|Just to prove,internet shopping is worthwhile.this was my first order with your company.
excellent communications, excellent customer service.
very competitive prices.
I would thorougly recommend you.
I will most definitely shop with you again.
This is what customer service is all about.
a massive Thank you...
Ron Ellingworth Wolverhampton
|Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day.
|Order arrived when expected and in good order. Excellent service from My tub throughout.
|Awesome & first class customer service special thanks to Christine and Deborah, absolutely polite and helpful, lightning fast shipment plus accurate updates on every step from having placed the order until delivery. Company and staff - highly recommended!
|Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate.
|great service . got my order easily
|Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much
|Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received.
|Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.