|Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again.
|Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped
|I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
|Next day delivery for a part for a forty year old gas fire. Very impressive.
|Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that.
|This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
|Great price and very good service, arrived exactly when advised.
Will use this site and service again.
|Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
...Gill Bushdyhan - Concept Chemicals
|Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.
|Very pleased with the service and delivery. Everyone I dealt with was very helpful.