Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
...James
|
I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the
...Fred Baxter
|
Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
...Gary Morris
|
all very good thank you
...Martyn Jenkins
|
Grazie per la vostra cortesia e precisione. Spero di fare altre compere da voi.
...fabrizio chillocci
|
Good products and good service.
...Bruce Bennett
|
Excellent service, good prices, fast delivery.
...Fred Gray
|
Fast delivery and excellent comunication thankyou.
...richard johnstone
|
While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
|
Order was delivered on the day that was quoted and arrived in perfect condition. I found My Tub communicated every stage of my order to a high standard and I have been thoroughly satisfied with the overall service from the start to completion. Would certainly use again. Many Thanks.
...James Rooney
|
£
£70.63 .jpg "Related item Ideal Isar 35 He Condensing Boiler Ni")
.jpg "Related item Ideal Isar 30 He Condensing Boiler Ni")
.jpg "Related item Ideal Icos He 18 Ng Boiler Exc Flue")
.jpg "Related item Ideal Esprit H30 Combi Blr And Flue Pack")
.jpg "Related item Ideal Boilers Ideal Mini He C28 Ng Exc Flue")
.jpg "Related item Ideal Elise H15 He Boiler Ng Exc Flue")
