The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me. ...elllen mccarthy
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Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
Thank you
...Gareth Stuttard
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Excellent service. Thank you. Very speedy delivery. ...Val Hutchinson
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Order very easy. Item received fast and on time. Thank you ...Mrs L M Parker
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Faulty item replaced within days. Much appreciated. ...Yvonne Nestor-Ryan
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that. ...Clive Townley
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again ...James Reynolds -
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days. ...George Paparestis
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Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub ...David M Russell
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Fast service got what I needed. ...Dharmesh Kesur - Heart of Kent Hospice
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