|The central heating valves I have just bought from you were at a very good price and delivered vey quickly.
thanks Brian Townley
|Very efficient service with prompt delivery.
|Possibly the best or one of the best online retail experiences I have ever had, polite and proffessional from start to finish keeping you fully upto speed on the transactionallogistical process.
10 out of 10
|Received excellent service and communication in up-dates on delivery details. Product was as expected.
...Mrs Margaret Hodge
|After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company.
|Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
|Excellent communication & service. Highly recommended
|Very Pleased with product and service, and very good communication.
...Mr T Stubbings
|Delivery was perfect
...nicky Parsons - Northampton Hope Centre
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.