Well it all arrived correctly as agreed.
The actual ordering was not quite as straightforward as we expected. The Company did have a server issue earlier in the day though. ...David Allen - ̷ Allen
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
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Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again. ...Paul Callow
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Very Good service ...Richard Simmonds
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Great service. Could not believe how quick in receiving the part, but most of all the Mytub team are very friendly, helpful and courteous.
Linda and Alma
Polegate. East Sussex ...Mrs A Cutts
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100% Helpful and Friendly Team, Top Marks and Thanks, I will keep your details for future supplies.
Regards Mark ...Mark Fowler - Trade Connections Ltd
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary ...sea designgroup
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Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service ...Byrdan Ltd Ta Mc Donalds Restaurant
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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The correct items arrived the next day, very good. ...Alun Maddocks
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