Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish ...Mr K Advani
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend. ...Katie Jeswani
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Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you. ...Angus Carmichael
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Perfect! Just what I needed and prompt delivery.
Thank you ...Alan Vass
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
...C D GREENFIELD
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YES THANK YOU I HAVE RECEIVED MY ORDER . THE SERVIVE WAS VERY GOOD. IT WAS DELIVERED BEFORE THE EXPECTED DELIVERY DATE AND I AM VERY PLEASED WITH MY NEW FIREPLACE. ...jacqueline yates
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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very fast delivery and as described, would buy from then again ...Edwin Hopwood
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you. ...William Lamberton
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Tremendous product and great service. ...Sean Ramsden
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