|Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
|Great Service, although units took longer than expected to arrive
...Mr Brian Mason
|Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks.
|Very good communication on progress and correct product arrived on the day promised. Thanks
|Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend.
|Fantastic service . Very pleased with the customer service . Thank you so much for all your help !
|delivery took a little longer than I had hoped
|Excellent service with good communication about delivery date. Will deal with again happily
|Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though.
|Great product, delivered when said and great communication, thank you.