|Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin.
|friendly , helpful service,good communications...would highly recommend,many thanks
dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant
|Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
|Excellent very fast service the goods I ordered arrived the very next day.
|VERY GOOD SERVICE, THANK YOU
...REV. B. POWELL
|Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised.
|I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
|Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
|Thanks for prompt service, everything in good order.
...M B E French