|My package arrived safely. Thank you for an excellent customer service.
|All worked-out very well, well done, thank you,
|The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
|Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
|Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks.
|I could not find this part anywhere else, as now obsolete.
I was kept upto date with progress.
|Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress.
|Friendly and helpful staff. Parcel arrived on time as promised IPP
|Arrived as ordered on the day advised. Very good service and excellent communication throughout.
|Laurie was very helpful, Toilet seat was delivered to rear door as requested as I wasn't in. Altogether the service was excellent. I will certainly use your website first if I ever need more items.