|Expensive delivery for speed
|Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service.
|First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
...W. K. Scott
|Really impressed with the service and speedy dispatch of order!
...Gina L. Mason
|Your service is excellent. I have not yet had the heat pole installed, but it looks good.
|Arrived as ordered on the day advised. Very good service and excellent communication throughout.
|Very good service. I shall use mytub again.
|Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work.
|Thanks I have received all items in normal condition.
Anyhow what I mentioned that u put 3 small packages in 1 much bigger cartoon what increased shipping charge at least twice. And apart of that 3 packages were very loosely in that cartoon and they shook much there.
|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans