I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining! ...Paul Tilson
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Great service. came really quick. Very happy with the product.
Thank you very much ...Louise Silk
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Faulty item replaced within days. Much appreciated. ...Yvonne Nestor-Ryan
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks. ...ROBERT
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Excellent service, arrived as advised.
...Andy Muckle
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Received with thanks ...Michael Burwin
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excellent item exactly as described, deliverd very quickly thank you very much!! ...Anthony Checkley
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Excellent service and received my parts in record time. Thanks. ...Robert Shaw Bruce
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Good products,delivered on time,great service. ...honeywell bs
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