|Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
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Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
|Very pleased with your service, item was far cheaper than anywhere else and you rearranged delivery for several days earlier. Excellent response from your admin people they answered the phone promptly and phoned back when they said they would. Will definitely use your services again !
|Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price.
...Dr Claire Ferris
|Excellent Service. Excellent communication. and Fast delivery. WELL DONE.
|Prompt delivery.no hassles.cheers.
|Good price, good service & quick delivery - what more do you want!
|Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony
...Airwaves Engineering Service
|Hi got order okay and we are fitting parts this week. Thank you for prompt service
...Muriel Douglas - Morland
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
| Good quick service, nicely packed and very good communication.
Many thanks, derek