Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!
...S Grimsley
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Delivered on time, good value, I recommend Mytub Ltd
...mark waits
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corrrect part arrived on time, thx
...H W Gravell
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Best price on the net for the items I wanted and super fast delivery.
Whats not to like
...Pam Copplestone
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Arrives superfast and well packaged. Very pleased
...Johanna Duffy
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Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting...
...Danny Papandreou
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Easy to use website, good prices, swift delivery. Would happily use again.
...Paul Day
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Very efficient and helpful thank you
...Peter Brayton
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Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product
...Dr Hans-Georg Wagner
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£
£268.21 
