I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again, ...lindsey brown
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order. ...Paul McSparron
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Excellent customer service. I had to call as I needed to collect the item ordered urgently, I made 3 calls and spoke to 2 people. They could not have been more helpful, they located and contacted the nearest delivery site and emailed the details to me. ...I Booth
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Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company. ...SHADAB ASLAM - LBV LTD
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Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
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Great service from you, so thank you ...James Robinson - Lee Robinson Associates Ltd
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I have just made my first successful purchase thanks to the patience of Deborah and Sophie. Have read the previous comments and could not agree more, fantastic place to get really hard to get bits, and once you get used to it, it's better than going shopping in town. ...rizwana moghu
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EXCELLENT SERVICE, WOULD USE YOU AGAIN. ...Sonny Patnaik
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Very happy with service and product received. thank you ...neil hickman
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