|Hi My Tub,Easy ordering info,Quick delivery, i will certainly use again.
...Nicholas Sayer - 07711168072
|good value for money service
I picked up my parts today, thank all the team for there help
|My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
...Mr Brian Green
|My only comment would be on the extremely quick delivery, thanks.
|Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service.
|I ordered from Finland on 30.12 and had it delivered to my door on 22.1. The shipment was 49 GBP. It was still cheaper then local price here, and I must say that customer support was most helpful within their possibilities.
MyTub, get your international shipment deals better, you have great offer and great staff there, but I cannot recommend anyone from overseas to shop here.
|The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite.
...GASFLOW PLUMBING AND HEATING