I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend
...Dermot Heron
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brilliant thank you i have had such a problem getting this part for my fire you got it for me with in days thank you so much
...mrs c a barnard
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend.
...Magid El-Amin
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It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub
...Peter Jones
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Very quick delivery and extremely happy with the part and service !
...David Bingham
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Parts arrived this morning. Thank you for the excellent service
...Tony Watts
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prompt supply and delivery
...frederick donaldson
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!
...Alex Docherty
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Good product at the best price I could find.
Excellent communication.
Fast delivery
...Colin Baker
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£
£194.53 
