A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation. ...Grahame Arnold
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Very quick and efficient service kept us well informed at every stage ...R J Malton
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Good service. Prompt delivery ...Bedford Girls School
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Delivered as advised ...Andy Reed
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks ...Zoe Metcalfe
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The order was processed and received with no problems in a good timescale. ...Malcolm Flack
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no problems. delivered on time. i would use and recomend to others. ...Paul Maher
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Tub is fine and price is competitive.
But when the final delivery date was updated, there was no email notification. That caught us out as no one was available to bring it into the property. So it was left outside until the evening. Driver was very helpful though and did his best to leave it on the private footpath. ...Man Pan Wong
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Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website! ...Michael F Harris
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