|Part arrived OK, Thanks
|Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
|Radiants arrived promptly and in good order. Now successfully in use. Very pleased.
|I would definately use this company again ordering was easy, very clear web site and quick delivery, excellent.
|I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
|no problems at all, excellent communication will gladly use your company again.
|Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
|Brilliant service. Fully informed of order status - fantastic. Service. Thanks
|Excellent customer service
|Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday.
...Lian Hock Hardware