I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
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Received very quickly. Thank you
...GRG Public Resources Limited
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Excellent, helpful service every time....
...Design and Technology Services Ltd
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Quick efficient service and great, friendly communications, well done!
...Adam Peters
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you.
...alan purser
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back.
...Comfort Heating Services
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very good prompt service
...ksk plg
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Order came quickly, and the price was well below the manufacturers own website. Will use you again.
...Andrew Phillips
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Good price, good service & quick delivery - what more do you want!
...Roy Davies
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£
£155.20 
