|Hi - confirmation that our order arrived safely. Thanks
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|Cannot fault your service, it was much faster than I expected, thankyou very much.
|Extremely pleased with service, good communication and quick delivery. Thank you!
|Thank you for delivering my order which arrived in excellent condition and on time according to your third forecast of ETA. Taped to the container was a mystery item - a small roll of electrical insulating tape. As I'm often running out, that was very useful.
|Came on time and at a competitive price.
|Delivered on time
|Very prompt service. The only thing there was not an invoice in the box.
|Thank you for your prompt sevice, cannot fault you!!!!!
...Mrs L S Ward
|Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.