Excellent service and communications. Provided Peglars items which most other merchants do not stock. ...Martin Weselby
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Item received.
Thanks for updates. ...Joanne Keohane
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Good service,would be happy to purchase from My Tub again ...J.D.Gillam
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it. ...James Orrey
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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So pleased to have this obsolete part delivered quickly. Great service. ...Katharine Adamson
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many thanks, good price for part, good delivery, good communication, would buy from you again
...paul rushton
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Very good products and services, but i think the website design lets you down, spend some money on making it more easier to use, for example you want a shower tray, but you have to go through 20 odd other links,
more pictures and groupings needed. too much options,
apart form the website the phones service was very good and helpfull. ...Bharat Gorasia
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again ...terry fox
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I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub. ...Daljit Singh
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