very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts ...Gillian Need
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Very good company keeping me updated although delivery took longer than expected I have now received my order. ...Mrs Marian Simmonds
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I did wonder when I had an e-mail delaying delivery confirmation for a week, but 3 days later delivery was was confirmed and Sunvic valve and actuator arrived on the day quoted. I will have no hesitation in buying from you again. ...Brian Cox
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Dear Sir
Exrtemely happy with your service. A delivery date was given, the delivery was made on that date, the driver was very courteous and friendly. All requested items were delivered.
I would use your service again and certainly recommend it.
Regards
Allan Stevenson ...Allan Stevenson
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Very easy transaction , part delivered on time ...EXELDENT
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Best price on the net great communication .would use again. ...Paul glynn
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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
...Gordon Chapman-Hatchett
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Great service, next day delivery as promised. Many thanks. ...Steven Nathaniel - Barlows UK Ltd
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap. ...Peter Hooper
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