|Youve done it again guys! Sourced obsolete parts in 24hrs, great communication, Google searching for these parts is now a thing of the past! BRILLIANT!
...Brooms Park Ltd
|Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process.
|I bought an Ideal Standard shower door. Very happy with the price and whole purchasing and delivery service including receiving an email checking that I had ordered all the parts that I needed for the installation. Very happy to recommend and will use them again.
...Mr Stephen Hart
|Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day.
|Well what can i say, first rate customer service. I ordered the wrong item, they did everything they could to get it sorted for me. Cannot recommend this company enough. 5 stars
...Seven Dials Club
|Thank you for the immediate response. Goods received as expected.
|I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although
|Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again.
|Excellent service really helpful with issues and put the customer first
...Mr kevin duddy
|All was fine - bit of a nuisance having to go and pick it up from Bristol Parts but very luckily they were not too far from me - and anyway I can understand and approve of the reasoning behind it.