|Many thanks for pionting out the colour choice and your prompt response in correcting it
|Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.
|Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
|item has been recieved , very happy with service.
|Item arrived promptly and as ordered.
...A C Fergusson
|All round a very good service. Would definitely use them again .
Regards Stephen Hindley
|The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new.
|It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Excellent service. Thank you. Very speedy delivery.