Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service. ...Charles Polkey
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
...Nicholas Farhi
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My tub were quick and efficient at processing my order also
Were very good at keeping me informed of the status of the
Order
The only thing I felt a little misleading on the Internet
Was they put in big bold type the price of one carbon brush
As the price I thought was a pair as you usually buy brushes
In pairs, so I had to pay more postage and ring for the other
Brush.
Can you please change your browser content to stop people
Purchasing one of the product and thus save duplicate p&p.
Thank you.
...Paul Carter
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
...Roy Kilborn
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Right product at a good price and very quick delivery ...John Newborn
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Good service & great pricing. ...John Lees
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The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!! ...Chloe Whiskin
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Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
Many Thanks ...Dr Lilian Potter
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Top-notch people very very helpful ...Constantin - VIESSMANN engineer limited
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating ...L J Newman
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