|Why wasnt it packaged in a box It could have got damaged in transit.
------------- ------------------------- ----------------------------
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Order arrived promptly as promised thanks for great service
|All good. Arrived on time & in good condition. Wolseley need to update their product database.
...Steve Faley - Ondemand Plumbing
|Nice friendly service, with regular updates.
|Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you.
|First class deliver. very pleased with item thank you
...Mr Malcolm J Martin
|My only comment would be on the extremely quick delivery, thanks.
|Excellent service. I have saved to "my favorites" to use again. Many thanks.
|Good website- easy to use. Fast delivery. Product as described and good value. Thanks