Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Great Service from a Great Company. Communication, products and service are faultless. Highly recommend this Company.
Andy
Andy Yates Fitting Services ...Andy Yates - Andy Yates Ltd
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much. ...Mrs Brenda Bell
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers ...Howard Williams
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Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside. ...Jim Stonehouse
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order delivered morning of 29.03.2012 thank you for the excellent service you provided and chasing up the special connection collar required
with regards
rod harrison ...Rodney Harrison
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Happy with the product. Easy to order. Quick delivery. Good price. ...Teresa Hales
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again. ...Peter Spurden
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thank you very quick and proffesional perfect service and contact ...k
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Great communication, rapid delivery, highly recommended, thanks! ...Patrick Timms
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