|2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
|Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
|all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
|Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
|An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
|Excellent service, quick reply to questions and delivery on day I wanted.
|I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
|Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again.
|great to do business with a professional company for a change. delivered on time without delay. many thanks once again and hope to do more business with you in the future.
...RJC CARPENTRY SERVICES
|The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.