The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory ...Cedric Ashley
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive. ...stephen Lusher
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues. ...Paul Anthony
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Good service and after sales support. ...Ashwin Parekh
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Thank you - a very efficient service and excellent telephone support staff. ...Margaret Miller
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Thanks so much to MyTub for sourcing the coals for my gas fire these were very difficult to find and ensuring delivery by the date I needed. Very helpful customer service staff. Highly recommended. ...Zara Hazzard
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Best price i found item arrived quickly well packaged. Great thanks ...mike
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Prompt reply to enquiry and prompt delivery of goods ...Carl Toon
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Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...Miranda varnam
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Couldnt have been easier. Fast efficient and simple. Thanks. ...john Price - Maxsym
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