|The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
|Great service my tub, thank you!
|Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost..
|With my order you stated that some of the items were obsolete. You suggested an alternative form your vast stock. These items not only fitted but were also cheaper. I received them in your started time frame. Thank you.
|When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know.
...Miss Danielle A Johnson
|Many thanks for an excellent service as always.
|Arrived promptly as promised
|V pleased with service received. Will use again.
...Thomas Plastering and General Builders
|Good price and service - Many thanks