|I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
|Excellent value, super fast delivery. Thanks
|The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done.
|I am quite pleased with the service. The order arrived when promised although the driver of the lorry was a bit upset because he had a very large lorry and we live in a very small lane. In addition the address was incorrect. The house name is Avalon and is on Old Barn Lane in Churt, Surrey.
...Mrs. D. Eustace
|Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again.
|Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future.
|Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again.
|Best price on the net great communication .would use again.
|I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
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I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
|I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes