|Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you
|good communications, very helpfull
would use again.
|Very disapointed to be told to wait two months for my ites ordered
as they were canceled and re - ordered.
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I am very sorry but I can see from the supplier's notes that there has been an error on the order. We are looking into getting this to you much quicker as a result.
|Thanks for the excellent service, also the staff were most helpful in helping me choose the best product
|Thank you for giving me an accurate delivery date on the day of my order. The item arrived on the day expected and is as described. You are one of my trusted companies to buy from.
|Goods received in good order but not in the 2 days originally promised. 5 out of 10
...Dacefield Services Ltd
|hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks.
|Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again.
...MRS SANDRA WEBB