Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts.
|Exactly what was required, on time and reasonably priced.
|I found your website very easy and straightforward and in particular I found the telephone link invaluable in ascertaining the availability of the part and the staff on the phone could not have been more helpful.
|Delivered to wrong address which took a couple of days to find. Delivered to "Hawthorn Lodge" rather than "Hawthorns". Not your fault at all just a sloppy carrier. Cant fault your service at all, even though the dispatch was delayed you kept me very well informed all the time. Will certainly use you again.
|fantastic great service well informed
|Very prompt service, and correct part received. Many Thanks
|The items arrived quickly and are all of excellent quality and the website is very easy to use.
|All fine, no problems with anything at all, quick dieptach & delivery.
...Practical Haverhill Ltd
|Goods received today all in good order.
Excellent service thank you
...Alan George Dungworth
|May cost more but service is excellent and quick delivery even when free.
...Weston Sailing Club