|My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service.
|Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|V pleased with service received. Will use again.
...Thomas Plastering and General Builders
The service was good and I was able to pick up the goods as arranged. I thought it was good to be given the chance of picking up myself, and not having to pay the delivery charge. Parts were as expected - which isn't always the case with online purchases! Also the order was available quicker than expected
Nice to do business with you.
|goods received thank you.
You didnt tell me the items were not in stock until after i had placed the order. Thats a bit sneaky as other suppliers tell you before you place the order and give an estimated delivery date. I suggest you start doing this as next time I will be more carful in placing an order with you until I have looked at the other sites forst.
|Brilliant service; quick, cheap, professional. Would recommend mytub to anyone.
|Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you.
|Received with thanks
|Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was.