|Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
|My order was delivered on time as promised, Price first class. Thanks.
|I was very impressed with the service I received when buying my sink. The price was the best I had found anywhere and although I had to wait for it to come into stock the delivery was on time and the day I was told it would come.
Customer services was excellent with extremely polite update phone calles to my enquiries.
Thank you for a great service. I would recommend you to anyone. Also great website, really easy to use.
|Order processed very quickly and great communication about my order. Arrived within the week, good service!
|Yes thank you received in one piece.
...Mrs C Gilboy - 1-2 Call Drainage
|Very good communication on progress and correct product arrived on the day promised. Thanks
|Thank you for excellent service. The bath came very quickly and I was well informed about delivery.
...LESLEY HILARY PEACOCK
|Great service. Highly recommended. Superfast despatch
|Good shopping eperience and speedy delivery.Will use again.Thanks
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.