|Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
|Great service, friendly, helpful and quick.
|You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks
...Thomas Guy Evans
|Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation
|Great service - my order was received on the next day after ordering!
|Everyone I dealt with was extremely helpful and efficient. Steve Marshall particularly. I had been let down by another company so I tried myTub. The bath I wanted was out of stock at the manufacturer but Steve suggested a replacement. I placed my order on Thursday. I needed the bath by the Monday and it turned up the next day, Friday!! Admittedly the bath suggested was quite a bit more expensive but time was of the essence. Thank you again for such good service.
|Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!
...Horse & Groom
|I found this company great to deal with, and I will certainly buy from them again
|Item arrived on time and correct. Very efficient and would use Mytub again.
|Great service always willing and able to help
...Hilux Electrical Services