I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy. ...William Delaney
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very good was all kept updated on the progress would use it again when needed ...mark stocks - the bradford hotel
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The service and communication was absolutely top notch. Very helpful staff and would definately use again. ...M A Khan
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
...Martin Fagan
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more than pleased with service kept me up to date all the way, would not hesitate to shop again ...grahame mcdonald
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service, advice and guidance excellent thanks - prompt delivery too ...andrew mackenzie - speyside trust
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails. ...Peter Hull
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Great item at a great price, Delivery time could be improved. ...Roger Bushnell
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Very good service thank you ...NIKOLAOS FOUDOULAKIS
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