In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service.
...Mr.I.M.Hutton
|
A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.
...A.BRYANT
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Superb service as always.
...Steve Faley - Ondemand Plumbing
|
Emailed to confirm delivery and came on time - great.
...Mark Brazendale
|
Service could not have been better well done
...K briault
|
Prompt, efficient and cost efficient service and products
...G D Hudson
|
First class service Many thanks
...Mr D Moser
|
Item received exactly on time, many thanks for great service
...Ann Douglas
|
Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub.
...claude lehuede
|
£
£194.53 
