|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
would use again
|Excellent service/price, kept us informed of progress of order, goods received 7.10am on the given date. Would certainly consider using the company again when the need arises.
|What can I say, I got what I ordered in good time. Many Thanks.
...Mr Dean Woodward
|Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!
|Excellent service. Order arrived right on time as indicated. Letting me know the day it would come was very helpful. As well as that, the lady in the office rang me up to check out my address as it wasnt clear. I certainly recommend MyTub and would use again M I MacMillan
...M I MacMillan
|Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Item delivered in good order very quickly, excellent service.
|Prompt service and exactly as required - Thanks.
|tanks for all, I received to day and is ok.