|Excellant service, would definitely use my tub again
|Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days.
...PTJ renewables ltd
|perfect thank you
|Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
...Dr Lilian Potter
|A big thank you for the fast service and delivery.
...The Crown Inn
|A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
|Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
|Great service, very speedy, and very helpful call centre,
|Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you
|Great service with no problems. Delivered sooner than expected.