Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend. ...Gavin Bhandari
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Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again. ...Andrew Martin Whitton
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Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you. ...Dominique Saliceti
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Great service, respose time to email,price and delivery excellent. ...PAUL ASHURST
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Great service. came really quick. Very happy with the product.
Thank you very much ...Louise Silk
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Great service, fully communicative during delayed out of stock order, which is very important. great product. ...Duncan
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Excellent service with delivery on date as quoted. ...Malcolm Heron
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Many thanks for an excellent service and very efficient customer relations. ...David Calder
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Absolutely fantastic service at the best price ! ...Donna meade
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