after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...dennis curley
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott ...W. K. Scott
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
...Andy
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Best value I could find on Trianco Eurostar baffles.
Very fast delivery.
Fitted today, everything good. ...Donald Macintyre Henry
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The item was deliverd in a reasonable timeframe and on the date specified and was significantly cheaper than the competition.I found the updates on the order satus particularly helpful. ...Victor Harker
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary ...sea designgroup
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ...alan purser
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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant ...Robert East
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Excellent service from Christine Laurie at Mytub, first ceramic set was damaged so they promptly arranged for a replacement and was with me within a couple of days, would definiately use this company again ...Carol Beasley
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Item delivered on time and is just the job matched existing taps in bathroom.
Good service and no problems ...Kenneth Manners - None
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