Order arrived a day earlier than expected, which was a bonus. Vendor delivered exactly as promised. I’ll use this supplier again.
The only criticism is that the package 3 small tubes came in a box used to supply paper, full of shredded paper! ...Rory McGuire
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you ...Celia Handel
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Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant ...lee moxon
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Good communication & quick delivery, thank you. ...TRENT ELECTRICAL SUPPLIES
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The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David ...D A Grace
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Arrived on time and as ordered
Good Value ...David Sewell
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Order delivered on day stated but felt that it took far too long. Would have liked to receive it in a couple of days not weeks. But we are happy with product. ...Karen Rumsey
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Extremely pleased with service, good communication and quick delivery. Thank you! ...Patricia Peace
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Excellent service. Thank you. ...Jeremy Hutchinson
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