Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped ...t pm cairns
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Bought Three Ideal EVOMAX 100 boilers for my school, delivered on time pleased with service.
...RANBIR SINGH DODWAL
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The service was brilliant and the staff so helpful. ...Wendy scott
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Delivery date well communicated and delivered as promised. Excellent service. ...Kieren Tucker
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it. ...James Brannigan - James Brannigan
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Very pleased with the toilet seat and the price. Delivery was a bit slow 8 days from order but then I wasnt in a particular rush and communications from the PlumbCenter were good. ...Angela Monaghan
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent. ...J TEBBS
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again. ...Peter Spurden
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many thanks for my filter received on schedule,
excellent service. ...Roger Vernon Bird
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Prompt and speedy service ...tombowmaker
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